ELM Solutions knows that technology should reflect the way people work, and that the user experience and user adoption are critical to the success of our clients’ solutions.  When high-quality, timely matter- or case-related information is captured by users, the department is better able to deliver actionable business intelligence to inform business decisions and measure performance. The TyMetrix® 360° Outlook® Module (also known as LegalCentre) improves user adoption by enabling staff to perform day-to-day matter or case management activities from within the Outlook interface, where many perform daily work.  With its seamless support of integration between Microsoft® Outlook and TyMetrix 360° applications, this module streamlines the daily management of matters or cases, strengthens timely collaboration between internal and external teams to keep them connected and informed, and provides quick and convenient access to key matters without having to switch applications.

Key features of the TyMetrix 360° Outlook Module include:

  • TyMetrix 360° and Outlook calendar events, tasks, and contacts are automatically and immediately synchronized  bi-directionally, which saves time and enables more efficient legal project management
  • Using any mobile device or email system, inbound and outbound emails can be automatically linked to their corresponding matters/cases, which enables easy, efficient exchange and capture of matter/case updates and narratives from both internal and external parties
  • The ability to view matter/case narratives and create new narratives on-the-fly that synchronize to TyMetrix 360°
  • Support for the familiar drag and drop, email tagging, and conversation thread features that are popular with Outlook
  • Secure, state-of-the-art data storage and encryption, together with role-based access rights, which ensure full security control of the module's collaborative environment
  • Support for popular single sign-on (SSO) standards, such as SAML and WS-Federation

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