Did you know…?

  • ELM Solutions is a business of Wolters Kluwer, a market-leading global information services company
  • We have 14 offices across North America, Europe, and Asia-Pacific
  • Each year, over $130 billion dollars’ worth of invoices are processed through our e-billing network
  • Our LegalVIEW® data warehouse is the world’s largest repository of legal performance data

Did you know?

  • 130+ of our clients are Fortune® /Fortune Global 500 companies
  • 100% of Am Law 200 and Am Law Global 100 firms are ELM Solutions customers
  • ELM Solutions has customers in 190+ countries
 

With the Passport® Connector Library, it’s easy to integrate Passport with best-in-class solutions from our Technology Partners

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ELM Solutions:

  • Has completed 700+ software implementations worldwide
  • Is a member of the Technology Services Industry Association (TSIA)
  • Is Safe Harbor certified
 

 

Wolters Kluwer’s ELM Solutions

Partner Certification program

 

Wolters Kluwer’s ELM Solutions Partner Certification program

Our Partner Certification program deepens our collaboration with our Consulting Partner community, making us better together - providing best in class service and solutions to our clients, helping them achieve their business goals.

The ELM Solutions Certification program now covers a wide range of implementation practices, deep knowledge on our solutions and focuses on specialized roles that will better support our Consulting Partners efforts to implement our products and help them provide a higher level of service to our clients.

 

Gain access to more opportunities to grow your business and promote your expertise.
 

Provide implementation best practices and support to clients.

 

Demonstrate competence in specific technical roles to effectively support clients. 

 

Certification Types

 

The ELM Solutions certification program offers varying levels of certifications based on the Consulting Partner’s desired objectives for their business and their resources.

 

Role-Based Certification*

Role-Based certifications are for individual Partner resources who are fully competent in specific technical roles. Each role-based certification can range from Level 1 to Level 4 and are based on varying degrees of learning and expertise.

  • Project Manager
  • Business Analyst
  • System Administrator (Application or Modules)
  • Configuration Specialist
  • Report Developer
  • Application Developer
  • Integration Developer
  • Data Migration Specialist
 

 

A partner resource may achieve more than one role-based certification at various levels based on education and time implementing ELM Solutions’ products.

Partner resources with role-based certifications are required to re-certify every two years, managed by assessment, test out options and possible gap training where applicable.


 

Implementation Certification

Overall Implementation Certifications are given to Consulting Partners' organizations who have reached the highest levels of the ELM Solutions Certification program including advanced levels of role-based certifications. These Certifications are achieved on a company level and indicate they have the skilled resources required to support implementation of a client’s Wolters Kluwer's Enterprise Legal Management solution, Passport® or TyMetrix® 360⁰.

 

  • Silver Implementation Certification
  • Gold Implementation Certification
  • Platinum Implementation Certification
 

 

Partners must maintain an acceptable level of resources in various key roles in order to retain an overall Implementation Certified Partner designation.

 

*Partner resource may have Role-Based certifications in specific or multiple roles however, this does not warrant an overall Implementation Certification designation.

 

Certification Process

 

Assessments

As a Wolters Kluwer Consulting Partner, we believe your experience and existing expertise should be recognized. Before beginning the training program, we will meet with you to assess your overall business goals, capture your expertise and existing skill sets, and prescribe the best and quickest path to your desired certification levels.

Dates for courses, course types, assigned testing and options for advancement will all be determined through these assessments.


Training

In-person or virtual instructor led training on our Enterprise Legal Management solutions will include deep product tracks on Passport & TyMetrix 360⁰ and their application(s) and modules. The second and third phases of the training programs will include additional product tracks, technical and coding courses and implementation and best practices.

A written, lab-based or participation exam will be included to ensure you have acquired the necessary skills to progress through the levels.

Additional levels of certification can be reached through on-the-job experience. Each Role-Base certification level varies and is based on the amount of time and expertise gained through the experience working on active client projects.

 

 

  • Robin Snasdell, Managing Director of Consilio

    “As a longtime partner of Wolters Kluwer, we are excited about the comprehensive new certification program. This training program shows an understanding of our needs and provides just the framework we needed to expand our collaboration. Our team looks forward to earning certifications that will help us deliver exceptional customer service as we assess customer needs and implement Wolters Kluwer’s Enterprise Legal Management solutions.”
  • Arran Braganza, Founder & CEO at Jalubro Consulting

    "In today's competitive marketplace, it is particularly important that Jalubro is recognized for the expertise we have in the products we implement and support. The new certification program that Wolters Kluwer has put together will certainly allow us to do that with their products. Being the first partner to have visibility of the new program, we are very excited to be part of it. The team at Wolters Kluwer have designed one of the most comprehensive and testing partner certification programs we have engaged in."
  • Tim Strong, Managing Director and Legal Operations practice lead at Duff & Phelps

    “The Duff & Phelps Legal Management Consulting team has performed many outstanding projects utilizing Passport in a valued partnership with the Wolters Kluwer team. With the new “Certification Program” in place, we will benefit from increased knowledge, enabling us to deliver with even more precision by taking advantage of the role based certification levels."
  • Stacie Neeter, Managing Director, Legal Management Consulting at STOUT

    “Our Stout team is excited about the new certification program and continuing our experience and knowledgebase with the Passport and T360 solutions. Our lineage of working with the Wolters Kluwer’s training team spans decades and we look forward to continuing our collaboration to benefit mutual clients for years to come.”