Did you know…?

  • ELM Solutions is a business of Wolters Kluwer, a market-leading global information services company
  • We have 14 offices across North America, Europe, and Asia-Pacific
  • Each year, over $130 billion dollars’ worth of invoices are processed through our e-billing network
  • Our LegalVIEW® data warehouse is the world’s largest repository of legal performance data

Did you know?

  • 130+ of our clients are Fortune® /Fortune Global 500 companies
  • 100% of Am Law 200 and Am Law Global 100 firms are ELM Solutions customers
  • ELM Solutions has customers in 190+ countries

With the Passport® Connector Library, it’s easy to integrate Passport with best-in-class solutions from our Technology Partners

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ELM Solutions:

  • Has completed 700+ software implementations worldwide
  • Is a member of the Technology Services Industry Association (TSIA)
  • Is Safe Harbor certified


Change Management Strategies for Your Legal Department


Successful change management: A proven path to success

Embracing and successfully managing change is critical to a project’s success.

New technologies, like artificial intelligence and predictive analytics, have revolutionized how corporate legal and insurance claims departments manage billing, matters, and client/partner relationships.

But this tech has also caused hesitation amongst many legal operations and claims professionals, worried about having to learn new systems, being replaced, or ruining well-established law firm relationships.

In this guide, we’ll share five foundational change management steps needed to successfully implement advanced technologies and organizational change, resulting in:

  • Improved administrative processes
  • Increased efficiencies
  • Better compliance with new rules and guidelines

Get the whitepaper


If you experience any problems, please email kalena.cavanagh@wolterskluwer.com for assistance.

Change management is not for amateurs. Do not confuse nodding heads with real assent. People often nod their heads in meetings, but this does not mean you have gotten complete buy-in.
- Ralph Baxter, Board of Directors | Intapp